Arriving in Mumbai (Bombay)

Mumbai Chhatrapati Shivaji International Airport Guide (BOM)

Here you'll find essential information on Chhatrapati Shivaji International Airport, including contact details, airport transfer facts, details of airport facilities, and how to get there.

Information: 

A meet and greet counter is located in Terminal 1B. There are also tourist information counters.

Website: 

www.csia.in

 

Transfer between terminals: 

The airport terminals are spread over two different locations 4km (2.5 miles) apart in the north of Mumbai. Terminal 2 is located at Sahar, and deals with international flights. Terminal 1, which deals with domestic flights only, is located at Santa Cruz. Free inter-terminal coach services transfer passengers between the terminals every 20 minutes during the day.

Driving directions: 

The airport is well signposted from Mumbai.

Public Transport

Public transport rail: 

Rail: A railway reservation counter is situated in Terminal 2, for connections to the metro rail system; trains run to the nearby airport Mumbai CST Terminus (formerly known as the Victoria Terminus) and Churchgate for connections to Mumbai and destinations throughout India.

Public transport road: 

Bus: A city bus service to Mumbai and a pre-paid coach service to destinations in the southern states are available. Intercity coach services can be booked in the Arrivals areas of Terminal 2.
Taxi: Pre-paid taxis, metered taxis and motor rickshaws are available at the airport (journey time to the city centre: 90-180 minutes).

Terminal facilities

Money: 

Telecommunications centres, offering telephones, fax, Internet and photocopying, are located in both terminals. There are also telephones, hotel reservation counters, bureaux de change, ATMs and postal services throughout both terminals. Wireless Internet access is available free of charge in both terminals.

Food: 

There are restaurants, snack bars, tea, cold drinks and coffee vending booths, bars, ice cream and chocolate shops at the airport. A cyber cafe is also available.

Shopping: 

Duty-free is available in Terminal 2. There is also a pharmacy at the airport.

Luggage: 

Left-luggage facilities are available in both terminals.

Other: 

These include first aid and medical services, child care rooms and special snoozer chairs.